🚗 Pickup & Delivery

Policy

Last Updated: 05DEC2025

This Pickup & Delivery Policy outlines how customers may receive food orders from Mi Amor Pupusas (“we,” “our,” or “us”).

1. Order Confirmation

All pickup or delivery arrangements must be confirmed directly with Mi Amor Pupusas.
An order is considered active only after confirmation via call, message, or email.

2. Pickup Instructions

Customers will be provided with a designated pickup time and location.
To ensure freshness and quality:

• Please arrive promptly at the agreed time

• Bring your confirmation message or order details

• Notify us immediately if you are running late

Orders not retrieved within a reasonable time may be discarded for safety reasons without refund.

3. Delivery Availability

Delivery availability may vary based on:

• Distance

• Scheduling capacity

• Weather conditions

• Order size

Delivery fees may apply and will be communicated prior to confirmation.

4. Delivery Conditions

Customers must provide:

• Accurate address and access instructions

• A phone number for the driver

• A contact person available at the delivery location

If delivery cannot be completed due to customer unavailability, the order may be returned, rescheduled, or canceled at our discretion.

5. Handling After Pickup or Delivery

Once the food has been handed off to the customer:

• Mi Amor Pupusas is not responsible for temperature control

• The customer assumes responsibility for safe storage, reheating, and consumption

• Food should be eaten promptly or refrigerated according to standard food-safety guidelines

6. Changes, Cancellations & Delays

Unexpected delays may occur due to traffic, weather, or unforeseen events.
We will communicate updates as quickly as possible.
Mi Amor Pupusas is not responsible for delays beyond our reasonable control.

7. Contact for Pickup/Delivery Questions

Please email: contact@miamorpupusas.com

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